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Frequently Asked Questions

  • Is there a dress code?
    Is there a dress code?

    No formal dress code is required. Casual attire is perfectly acceptable.

  • Do you offer a free‑flow plan?
    Do you offer a free‑flow plan?

    Yes, we do.
    The plan is available for ¥3,500 per person, including:

    • Sparkling wine
    • Red & white wine
    • Two cocktails
    • Assorted soft drinks
  • Is smoking allowed?
    Is smoking allowed?

    W XYZ Bar is entirely non‑smoking.
    A designated smoking area is available within the hotel premises.

  • Do you have parking available?
    Do you have parking available?

    There is no parking on site.
    Please use nearby paid parking facilities.

  • Do you offer vegan or vegetarian options?
    Do you offer vegan or vegetarian options?

    Yes, we do.

    Vegan: Free from animal‑derived ingredients
    Vegetarian: No meat or fish (may include dairy or eggs)

    Please note that dishes are prepared in a shared kitchen, and complete allergen separation cannot be guaranteed.

  • Can you accommodate food allergies?
    Can you accommodate food allergies?

    We will do our best to accommodate dietary needs.
    However, as we operate a shared kitchen, complete allergen removal cannot be guaranteed.
    Please inform us in advance if you have any allergies.

  • Do you accept group reservations or private bookings?
    Do you accept group reservations or private bookings?

    Yes, we do.
    We will be happy to propose options based on your group size and purpose.
    For inquiries: ah.tyoal.fb@alofthotels.com